Michelle Andrews UX Designer
I’m a UX designer with over 18 years of experience designing scalable, user-centered solutions for enterprise SaaS products. My work blends system thinking, AI-integrated design, and cross-functional collaboration to address complex business challenges with clarity and consistency.
I specialize in building and scaling design systems, leading strategy for multi-product portfolios, and designing intuitive user experiences rooted in research, accessibility, and real-world constraints.
My strengths lie in connecting design to business value—translating product needs into reusable design patterns, authoring documentation that scales, and driving adoption across teams.
I’m also deeply involved in design operations, streamlining workflows, and aligning cross-functional teams through clear processes and communication. I bring a hands-on approach to mentorship and have helped guide junior designers while scaling up systems and standards.
Outside of work, I stay active in the design community, attend industry events, and continually explore new tools and practices to refine my craft.
User Research
- User Interviews
- Surveys
- Persona Development
- User Journey Maps
- Task Flows
- User Flows
- Sitemaps
- Wireframes
- Low-Fidelity Prototyping
- User Testing
- UX Writing
Design
- UI Design
- Interaction Design
- Visual Design & Branding
- Mockups
- Design Systems
- Style Guide Development
- Design Strategy
- Process Development
Prototyping
- Figma
- HTML
- CSS
- JavaScript
- ProtoPie
Skills
- Led end-to-end design projects across complex SaaS ecosystems
- Skilled at clarifying ambiguity and aligning teams on outcomes
- Mentored designers and scaled design systems across teams
- Experienced in fast-paced, cross-functional environments
- Confident presenting to stakeholders and executive teams
- Developed and maintained large-scale design systems
- Created detailed specs and prototypes for developer handoff
- Fluent in front-end tools: HTML, CSS, JavaScript
- Built inclusive, accessible, and user-friendly experiences
- Utilized data and research to inform decisions
- Collaborated closely with product managers and engineers
- Adaptable, organized, and focused on team alignment