Michelle Andrews

Principal UX Designer

With over 15 years of experience designing enterprise SaaS products, I specialize in building intelligent, scalable systems that solve complex business challenges. My work blends UX strategy, AI integration, and design system leadership to create thoughtful, high-impact solutions that drive platform clarity and consistency.

AI Assistant for Legal Workflows

Designed an AI assistant enabling lawyers to query, summarize, and reason over complex document grids.

AI Screenshot 1

Integrated contract citations into AI-generated responses to enhance trust, traceability, and confidence.

AI Screenshot 2

Enabled the AI to break down broad prompts into sub-questions for better accuracy.

Insights Dashboard

Developed a real-time, AI-enhanced dashboard to help portfolio managers automate workflows and uncover trends in tenant satisfaction.

Dashboard 1

Map & Building View for Portfolio Oversight.

Dashboard 2

Energy view with real-time performance metrics.

Sales CRM

Redesigned Beanfield’s CRM platform—enhancing dashboards and feature tracking. Hopscotch Design System

CRM View 1

Centralized dashboard to manage deal pipelines.

CRM View 2

Pricing tools for fast, consistent quoting.

Tenant Experience App

The @WorkApp enables tenants to submit requests, manage bookings, and interact with smart systems—while enabling managers to track issues and patterns.

Tenant View 1
Tenant View 2

Smart Controls Prototype

Prototype allowing tenants to adjust lighting and heat in real time. Built to validate experience before engineering handoff.

Smart Demo

Media Planning Tool

Redesigned a campaign builder to reduce setup time and improve insight visibility.

Campaign Init
Campaign Plan

Online Shopping

Redesigned TV & internet purchase flow to improve product discoverability and reduce cart drop-off.

TV Select
TV Packages